Privacy policy

1. General informations

This Privacy Policy describes Moemia MarketPlace's policy regarding the collection, processing, storage, sharing and protection of your personal data (Privacy Policy). This Privacy Policy applies to the Website https://moemia.us/ and its subdomains and Applications, regardless of how you access the Services. The data is collected by Moemia Ltd, hereinafter Moemia MarketPlace.

This privacy policy is an integral part of our T&Cs.

Framework and agreement: By using or interacting with Moemia MarketPlace and its Services, you are entering into an agreement with us and agree that your information are collected, used, processed and stored in accordance with this Privacy Policy and our Terms of Use.

We may occasionally make changes to this Privacy Policy, so please review this Privacy Policy regularly. If we make any changes that we believe are important, we will notify you via our site. https://moemia.us/ Your use of the Service after these modifications will constitute acceptance of the said modifications.

This Privacy Policy is effective as of 03/13/2022.

2. The data collected

You can visit our site without registering an Account. When you decide to provide us with your personal data, you consent to this information being sent to and stored on our servers. Here are the types of information we collect:

Information Collected Automatically: When you visit our Website or Apps, use our Services and/or respond to ads or other content, we automatically collect information provided by your computer , your mobile phone or other type of device providing access to the site. This information includes, but is not limited to :

Information from your interaction with our Website or Apps: your IP address, device type and network and computer or phone performance, statistics on the number of page views, traffic to and from from the Moemia MarketPlace Site, ad data, browser type, language and credentials, location information.

Informations collectées via les cookies, les balises web et autres technologies similaires.

Information You Provide to Us. We collect and save any type of information that you provide while using our Services or when you create an account on our Website or our Applications. This information can be the following, but not only:

- Information required when registering for the Services, such as your last name, first name, username, password, phone number, email address, date of birth, location, country of residence .

- Additional information provided through sharing platforms, social networks.

- Information provided following the resolution of a dispute, email sent to our website or to our physical address.

- Information about your location and that of your device.

Information from Other Sources: We may receive or collect additional information about you from other integrated services and integrate it with your Account information. This information may be the following, but not limited to: data relating to demographics, navigation, data on additional contacts and additional data about you from other sources, such as public authorities, within the limits of the regulations in force. vigor.

3. Use and transmission of your data

On the basis of the execution of the contract that binds us, we use your data to provide you with our services, and in particular :

Ensure the publication of your Ads

Ensure the creation and management of your Account

Send you push notifications, text messages and emails regarding your use of our services

Answer your questions to customer support

Allow you to share an ad

On the basis of our legitimate interest, we use your data to :

Make statistics and marketing analysis, in order to understand how you use our services

For technical purposes for the improvement of our software and the resolution of bugs

Provide you with personalized content and improve your user experience

Send you, as a User, commercial and/or promotional proposals, emanating solely from Moemia MarketPlace and exclusively concerning the Moemia MarketPlace service

Carry out surveys (eg satisfaction, opinion, etc.). You are free to participate and can object according to the terms provided at the time of the survey

Fight against fraud

Evidence purposes

We are likely :

To allow you to be recontacted by a customer in the event that you, as a seller, have indicated that the price of your product can be negotiated

To allow you to search for ads around you based on your location data

To personalize the advertisements that appear on our site or third-party sites, in order to prevent you from being exposed to advertisements that are not relevant to you. We may personalize them with the following data, used in combination or individually:

- Data from advertising technologies such as web beacons, pixels, ad tags, cookies and device identifiers.

- The information you have given us

- The data obtained through the use of our service (frequency of visits, categories of ads visited, keywords entered, etc.) and the connection identifiers and technical data referred to in the previous article

- Information from third parties (for example, advertising partners and data aggregators)

To share your data with our advertising partners, data controllers, for the purpose of improving the performance of our partners' campaigns on our site

To personalize the advertisements that appear on our site according to your immediate environment

We may share your personal data with :

Direct or indirect affiliates of Moemia MarketPlace in order to provide joint content and services (such as registration, Customer Support), prevent, detect and investigate potential abuse or illegal activities, breach of our policy, fraud and/or breach of data security, and to support decision-making on the Websites, Apps and Services.

Vendors with whom we have signed a contract and with whom we work to improve our Services on the site, such as financial agents, marketing and technical support agencies. In this case, the personal data must remain under the control of Moemia MarketPlace

Certain third parties (such as intellectual property rights holders, supervisory authorities, tax authorities, investors, police and other public authorities) if we are required by law to do so, or in agreement with this Privacy Policy; in particular in order to comply with a legal obligation or a judicial decision, or if it proves necessary for the prevention, investigation or legal proceedings against a criminal offense, such as fraud, deception, accusation.

Other third-party services with whom you have consented to share your personal data.

With companies with which we intend to merge in a context of reorganization or which have acquired our company.

With an intellectual property owner, if that intellectual property owner or a mediator believes, in good faith, that an ad would infringe the rights of the owner. Before providing any personal information, the holder of the IP address must enter into an agreement stipulating, among other things, that the information is only provided on the strict condition that it be used exclusively in the context of legal proceedings and/or in order to obtain legal advice and/or to answer questions from a member of the judiciary.

4. Data retention period

The retention period of your personal data varies according to the purpose of their collection:

Account data (identity, electronic contact details, Service usage history) are kept for 6 years from the end of the commercial relationship.

The data relating to the management of your Account and your Ads are kept for a period of 6 years from their deletion and this, exclusively for the purposes of proof.

Documents and accounting records are kept for 6 years, as accounting proof.

Data subject to legal requisition (connection data, identity, contact details, data relating to transactions) is kept for 6 years from its collection.

5. Cookies

A cookie (or other tracer) is a text file stored on the hard drive of your terminal (computer, tablet, mobile) through your browser software when consulting an online service.

Cookies set by us or by third parties when you visit our Website or Apps do not personally recognize you as an individual, but only recognize the device and browser you are using. 'utilize. Cookies do not store any sensitive or directly identifying personal data but simply provide information about your browsing so that your terminal can be recognized later.

Cookies do not cause any damage to your device, but make it easier, for example, to find your preferences, to pre-fill certain fields and to adapt the content of our services.

Only you choose whether you wish to have cookies stored on your device and you can easily control the storage of cookies.

Our Website uses session cookies, essential for its proper functioning, audience measurement cookies and third-party cookies (for social networks and advertising).

6. Right to information, modification and withdrawal

We cannot modify your personal data or account information. On the other hand, you can directly access some of your data that we keep and modify them through your settings by logging into your Account.

7. protection of your personal data

We make every effort to protect the data of our users. To do this, we have implemented technological and administrative measures (such as firewalls, encryption of data sent, control of physical and administrative access to data and servers) which limit the risk of loss, misuse, unauthorized access authorised, disclosure or modification. However, if you believe you are a victim of hacking, please contact us ASAP by emailing us at moemia.com@gmail.com

8. Deletion of user data

Management of data deletion requests in accordance with the General Data Protection Regulation of 25 May 2018 (GDPR). User data is subject to deletion when the user remains inactive for a specified period of time. We may deny service to anyone and may terminate or suspend your Account (and any related Account) and your access to the Service, in whole or in part, at any time, for any reason, without notice, except as required by law.

8.1. Individual rights

An individual has the right to erasure, also known as the "right to be forgotten". The principle underlying this right is to allow a person to request the erasure or deletion of personal data where there is no compelling reason for it to continue to be processed.

8.2. When does the right to erasure apply?

As set out in UK data protection law, individuals have the right to obtain the erasure of personal data and to prevent its treatment in specific circumstances :

When the personal data is no longer necessary in relation to the purpose for which it was initially originally collected/processed;

When the person withdraws their consent ;

When the person objects to the processing and there is no other legal ground for the processing in question.

When personal data has been unlawfully processed ;

When personal data needs to be erased in order to comply with a legal obligation.

8.3. Request closure of your account and deletion of your personal information

To submit a request to close your Moemia account and delete your personal information:

Review the products and services associated with your account;

If you still want to continue, please contact support;

Once your account is closed, all products and services accessible through your account will no longer be available to you;

A confirmation notification will be sent to the email address associated with your account or by SMS. You will need to respond within 5 days to verify your request.