Charter of good conduct

1. Charter of good conduct

The provisions of this article together form the “Charter of good conduct for the express delivery service”. This Charter is proposed by the Platform of which each user is united, responsible and respectful. It applies to all users of the Platform and of the service offered by the Platform.

2. Transport of packages

Carrier undertakes to publish on the Platform only advertisements corresponding to trips actually planned. The Carrier undertakes to carry out the journey which it has published and to transport the Goods for which it has committed.

3. Safety

Each seller undertakes not to transmit Goods which could in any way compromise the safety of the Carrier or contain dangerous products which could affect its safety. The objects to be sent must comply with the legislation in force concerning objects, products and substances authorized at airports.

4. Use and transmission of your data

A Member must be able to submit their papers or the goods to be sent on the platform. For the carrier, it is the plane ticket or the confirmation of reservation of the ticket, and his passport (currently valid). For the seller, this is his valid identity document (passport, residence permit or national identity card).

5. Costs

The buyer pays the transport costs, in addition to the costs of selling the product according to the amount indicated on the announcement of the Carrier and the seller.

6. Respect of deadlines

The Carrier is required and undertakes to notify the Recipient(s) to transmit the Good(s) within 48 Hours of its arrival at its destination.

7. Loi

The goods to be transported and the members are in good standing with the law. In addition, the two parties undertake not to deliver or transport any substance or any illicit or dangerous object during the delivery of a Good.

8. Cleanliness and good condition

The Carrier undertakes to preserve the cleanliness and good condition of the Goods delivered to it. The seller undertakes not to return Goods containing perishable products or products of questionable hygiene to the Carrier.

9. Information published on the Platform

No user of the site may publish information that is defamatory, offensive or harmful to third parties. Moemia Marketplace will remove any unethical information as soon as it becomes aware of it. Carrier, seller accept in advance that the notices concerning them can be published on the Platform.